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South West Durham Business Centre, Shildon, DL4 2QN

Our Services

I.T Support Plans

Servers, Network and Workstations
We are here with our Engines Hot and actively monitoring your I.T
Our custom, modular support plans can meet all your I.T requirements

Remote Dial-in Support

Software Support

Discounted Software

Onsite Support

Learn More

Remote Dial-in Support

Software Support

Discounted Software

Proactive Monitoring

System Patching

Onsite Support

Learn More

Remote Dial-in Support

Software Support

Discounted Software

Proactive Monitoring

System Patching

Onsite Support

Server Antivirus

System Backups

Learn More

Cloud Services

Hosted Telecoms

Voice, Video, Chat and Web Meetings
The power of our platform will enhance the level of communications between your staff and your customers.

£1299 pcm

External Number per user

Voicemail Inbox per user

Voicemail to Email

Smart-Phone App

Line Open/Closed

Monthly Contract

On-Hold Music

Call Transfer

£1599 pcm

External Number per user

Voicemail Inbox per user

Voicemail to Email

Smart-Phone App

Line Open/Closed

Monthly Contract

On-Hold Music

Call Transfer

 

Chat Messaging

Secure, Encrypted Chat

Chat with Staff from Anywhere

Receive Messages from Website Visitors

Chat with Customers using your Private Link

Works on Computers, Tablets and Smart-Phone

£1899 pcm

External Number per user

Voicemail Inbox per user

Voicemail to Email

Smart-Phone App

Line Open/Closed

Monthly Contract

On-Hold Music

Call Transfer

 

Chat Messaging

Secure, Encrypted Chat

Chat with Staff from Anywhere

Receive Messages from Website Visitors

Chat with Customers using your Private Link

Works on Computers, Tablets and Smart-Phone

 

Video and Web Meetings

Invite by Email

Up to 10 Atendees

No Software to Install

Screen Sharing

File Sharing

FAQ

We are an I.T Support company with a personal touch; When working with us, you are provided with a telephone number and email address that puts you in direct contact with your Primary Assigned Engineer. This Engineer is responsible for looking after your companies I.T throughout the duration of your contract, no call centres and no passing the book.

Your Engineer will come to know your staff, business and I.T at a more detailed level and as a result you will receive a greater level of support due to the knowledge our Engineer has obtained through your working relationship.

We believe so strongly about our customer service, we even provide our customers with our Managing Directors direct contact details should you need him.

We believe in an efficient, transparent and financially supportive solution by always putting our customers before the money with the aim of developing a long-term working relationship.

And of course, we support just about any I.T system out there!

From large Enterprise grade Networks and Servers to Small Business technologies, Cloud Services or On-Premise solutions, we support most I.T Solutions.

We can support platforms such as Microsoft, RedHat and Linux to bespoke software tailored towards the needs of your business.

With or Cisco Networking Specialist, HP and Dell trained Server Engineers and In -House Software Developers we can install existing solutions or Engineer new solutions to meet the needs of your business.

We are always training our Engineers and changing the below list, vendors are constantly improving their technologies; therefore or preferences are always changing accordingly.

Some of our Preferred technologies are:

  • Cisco or Dell for Networking
  • Dell for Servers
  • WatchGuard or FortiGate for Network Firewalls
  • FreePBX or 3CX for Phone Systems
  • Eset and Bit-Defender for Endpoint Security
  • VM-Ware or Citrix XenServer for Hypervisors, although we do support Hyper-V
  • Veeam for Backup

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