South West Durham Business Centre, Shildon, DL4 2QN


First Line Engineer

We require someone as a First Line agent, that will grow with the company, so building strong relationships with clients is just as important as resolving the issues and delivering exceptional customer service .

To apply for the role you must have a basic understanding of current mainstream technologies in the office network and a willingness to learn more. A professional attitude is essential along side flexibility and problem solving .

We provide all the training and support you will need to progress . If this sounds like you, please answer the question as to, why you believe you are an ideal candidate and upload your CV in .pdf format.

Job Requirements

  • Customer friendly with strong communication skills.
  • Willingness to learn and enthusiastic about technology.
  • Able to prioritize.
  • A basic knowledge of computer hardware and software technologies.
  • An understanding of networks, beneficial.
  • IT Certification, not required but beneficial


  • Salary £16K + Bonuses
  • Perkbox
  • Personal Mobile Phone
  • 28 days holiday paid (includes Bank Holidays)

Apply For Position

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